Privacy Policy

Last Updated: September 9, 2026

At Elegance Antique Store, accessible from https://eleganceantique.store/, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

This may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping or delivery address
• Order details
• Payment-related information
• Account information
• Any information you voluntarily provide through contact forms or customer support

We only collect information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and improve your shopping experience.

2. Payment Information

When you make a purchase, your payment may be processed through third-party payment providers.

We do not intentionally store complete credit or debit card details on our own servers. Payment information may be handled directly by the relevant payment processor according to its own privacy and security practices.

You should review the privacy policy of your selected payment provider for more information about how payment information is handled.

3. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Deliver products to your provided address
• Confirm and communicate about your orders
• Contact you regarding your purchase or customer service requests
• Process payments and prevent fraudulent transactions
• Provide customer support
• Improve our website, products, services, and shopping experience
• Maintain and manage customer accounts
• Send promotional or marketing communications where permitted
• Respond to questions, complaints, or requests
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the operation of our business unless permitted by law or with your consent where required.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

• Remember shopping cart information
• Maintain website functionality
• Understand website traffic and usage
• Improve website performance
• Remember user preferences
• Support marketing and advertising activities

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers who help us operate our business.

These may include:

• Payment processors
• Shipping and courier companies
• Website hosting and technology providers
• Analytics and website performance services
• Marketing and advertising service providers
• Customer support services

We only share information where reasonably necessary for providing our services, fulfilling orders, operating the website, preventing fraud, or complying with legal obligations.

We do not sell your personal information to third parties.

6. Shipping and Delivery Information

To fulfill your order, we may provide your name, phone number, shipping address, and relevant order details to our delivery or courier partners.

This information is used solely for purposes such as order delivery, shipment tracking, delivery communication, and related customer service.

7. Marketing Communications

If you subscribe to our promotional communications, we may send you information about:

• New products
• Special offers
• Discounts
• Promotions
• Store updates

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Order-related and service-related communications may still be sent when necessary to complete or manage your purchase.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions and provide services
• Maintain business and transaction records
• Provide customer support
• Resolve disputes
• Prevent fraud and misuse
• Comply with applicable legal, accounting, or regulatory requirements

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, payment services, social media platforms, advertising services, shipping providers, or other external services.

Elegance Antique Store is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable laws and circumstances, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Ask questions about how your information is collected or used

To exercise any applicable privacy rights, please contact us using the information provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact us:

Elegance Antique Store

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.